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Privacy Policy

Effective Date: [2026.2.22]

Conxu (“we,” “our,” or “us”) is a professional timing belt manufacturer and industrial belt supplier based in China. We are committed to protecting the privacy and security of our customers, distributors, and website visitors.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or communicate with us regarding rubber timing belts, PU timing belts, pulleys, and other industrial transmission products.

  1. Information We Collect

We collect information to provide quotation services, technical support, OEM manufacturing communication, and order processing.

1.1 Information You Provide Directly

When you submit an inquiry or contact us, we may collect:

  • Name
  • Company name
  • Email address
  • Phone number
  • Country/region
  • Product requirements (e.g., timing belt type, pitch, width, drawings)
  • Order quantity or project details

1.2 Business Information

For wholesale, OEM, or long-term cooperation, we may collect:

  • Company registration details (if required)
  • Shipping and billing information
  • Export-related documentation information

1.3 Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Date and time of access

This information is used for website optimization and performance analysis.

  1. How We Use Your Information

We use collected information for legitimate business purposes, including:

  • Responding to timing belt inquiries and quotation requests
  • Providing technical recommendations and product specifications
  • Processing orders and OEM manufacturing communication
  • Managing shipping and export documentation
  • Improving our website and service quality
  • Complying with legal or regulatory requirements

We do not sell, rent, or trade your personal or company information to third parties.

  1. Information Sharing

We may share your information only when necessary to:

  • Arrange logistics and international shipping
  • Process payments through authorized financial institutions
  • Comply with legal or regulatory obligations
  • Support website hosting and IT services

All service providers are required to maintain appropriate confidentiality and data protection standards.

  1. Data Security

As a responsible timing belt manufacturer serving global B2B clients, we implement reasonable administrative and technical measures to protect your information.

These include:

  • Controlled internal access to customer data
  • Secure communication channels
  • Data storage protection measures

While we strive to protect your information, no online transmission or storage system can guarantee absolute security.

  1. International Data Processing

As a China-based manufacturer serving international customers, your information may be processed and stored in China or other countries where our service providers operate.

By submitting your information through our website or email communication, you consent to such processing.

  1. Cookies and Website Tracking

Our website may use cookies or similar technologies to:

  • Improve website functionality
  • Analyze visitor behavior
  • Enhance user experience

You may disable cookies through your browser settings; however, some features of the website may not function properly.

  1. Data Retention

We retain information only as long as necessary for:

  • Business communication
  • Order fulfillment
  • Warranty and after-sales support
  • Accounting and legal compliance

When information is no longer required, it will be securely deleted or archived according to applicable regulations.

  1. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your information (where legally permitted)
  • Withdraw consent for certain data processing

To exercise these rights, please contact us using the details below.

  1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

  1. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational or legal changes. Updates will be published on this page with a revised effective date.

  1. Contact Information

If you have any questions regarding this Privacy Policy or how your information is handled, please contact:

Conxu

Timing Belt Manufacturer & Industrial Belt Supplier
[Denggu Rd, Guixi Industrial Park, Jiangxi]
[conxubelt@gmail.com]
[+86 18989353697]